Communication, Knowledge, and AI
What AI Reveals About Organizational Communication
Organizations often judge the visible result while overlooking the fragmented information, conflicting priorities, unstated assumptions, and learned communication patterns that made the result likely.
Three new essays extend Leadership Communication Ecology into coaching, gender and conflict, and the relational complexity of leadership transitions.
A leader may change before the relationship trusts the change. Lasting development requires repeated evidence strong enough to teach the ecology something new.
Blind spots · feedback · lasting changeRead the essayA research-informed look at why gender can shape the conditions and consequences surrounding conflict without determining anyone’s communication style.
Research · interpretation · cost of speakingRead the essayPromotion changes formal authority quickly. The relationship has to renegotiate status, trust, boundaries, and history over time.
Authority · history · relational transitionRead the essayEach collection follows a distinct question across related essays, revealing how communication patterns shape organizational life.
Influential leadership ideas examined through the communication processes that create, reinforce, and sustain organizational reality.
Now featuring Patrick LencioniExplore the collectionThree essays on the interpretations people use to protect identity, authority, dignity, and belonging, and what happens when those stories become working conditions.
Three-part essay collectionExplore the collectionConnected essays on how arrogance, humility, and performed care shape what people learn is safe to communicate and possible to know.
Two essays and a leadership case studyExplore the collectionThese essays explore communication in moments of conflict, interpretation, learning, power, recognition, and repair.
A poem about what our responses make possible in others.
A Little More Possible is a poem about the ways our responses can create space for courage, curiosity, learning, and possibility.
Read the poemWhat Grief Teaches About Listening, Validation, and Human Connection
Grief changes the terms of conversation. It reveals how quickly people move to explain, reassure, or repair, and how much care may depend instead on the willingness to remain present with what cannot be fixed.
The conceptual framework and developing research program provide the foundation and next horizon for this applied work.